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Cable Depot
Address: No 295,Tonghai Road, Minhang District, Shanghai, China 200241
Tel: +86 21 64502117 / 4687
Fax: +86 21 64502315
Office
E-mail: contactus@sbss.com.cn
Business Inquiry: sbss.sales@sbss.com.cn
Address: Building 25, 1591 Hongqiao Road, Shanghai, China 200336
Tel: +86 21 22250000
Fax: +86 21 62707017

Customer Satisfaction Survey


1. Where did you first hear of SBSS?

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2. How would you rate SBSS's marketing presence in the industry?

please provide comments for scores less than 5:

3. How well did SBSS commercial staff understand your requirements and propose an appropriate solution?

please provide comments for scores less than 5:

4. How well did SBSS commercial staff keep contact and respond timely to you during the bid and contract phase?

please provide comments for scores less than 5:

5. How would you rate the quality of our proposal and other documents submitted?

please provide comments for scores less than 5:

6. How well do you think contract negotiation process was managed by SBSS?

please provide comments for scores less than 5:

7. What do you regard as the key advantages of SBSS's solution for your project? (select all that apply)

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8. What do you regard as the key disadvantages of SBSS's solution for your project? (select all that apply)

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9. How would you rate the overall performance of SBSS during the bidding and contracting process?

please provide comments for scores less than 5:

10. Any other comments?